The sale of a business is often seen as the end of one chapter and the beginning of another, but for many, the process doesn’t go as planned. While the goal is always to reach a successful transaction, the reality is that many deals fall apart. Sometimes this occurs for reasons that are easy to overlook. These reasons can range from complex legalities to personality clashes. Even minor issues can lead to deals getting derailed. 

Before anything progresses to an advanced level, most buyers and sellers must agree on a price and outline some fundamental terms. However, once these major aspects are decided, the finer details can often be the ones that cause problems for the deal. For example, seemingly minor issues like the representations and warranties clauses in a contract can lead to significant roadblocks. Even the behavior of advisers, especially during the due diligence phase, can create issues and ultimately prevent a deal from closing.

Some deal experts argue that these kinds of challenges can prevent a transaction from moving forward even at the early stages. These challenges are often tied to a lack of preparation. Sometimes they just come down to differences in opinions. 

One common issue is buyers who lose patience too soon, often abandoning the search for an acquisition after only a few months. Another problem arises when buyers aren’t clear about why they want to make a deal in the first place, or when they’re not fully committed to paying a premium price for a business that fits their needs perfectly. Without sufficient financing or the ability to secure necessary funds, even well-intentioned buyers can find themselves unable to follow through.

On the seller’s side, unrealistic expectations about the price they deserve for their business can cause major issues. Some sellers experience second thoughts about selling, a phenomenon commonly known as “seller’s remorse.” This is especially prevalent in family-owned businesses. These conflicted emotions can lead to hesitation or withdrawal at critical moments in the process. 

Sometimes sellers get stuck not on price, but on terms. For example, sellers who insist on strict terms, such as demanding full cash at closing, often make it harder to close a deal. Furthermore, sellers who are distracted by the sale and fail to maintain the company’s performance during the process risk derailing the transaction altogether.

There are countless other factors that can prevent a deal from closing, but many of these obstacles can be avoided with clear communication, realistic expectations, and a focus on the details early in the process. In the end, if a deal feels like it’s not going to work out, it probably won’t. At that point, it may be best to cut your losses and move on to other opportunities.

Copyright: Business Brokerage Press, Inc.

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As remote work continues to evolve, businesses must adapt to this new way of working. What was once a temporary solution during the global pandemic has now become a permanent part of the modern workforce. While the flexibility of remote work offers numerous benefits, it also presents challenges. This can be particularly true when it comes to maintaining accountability.

Let’s take a look at how businesses can set their remote teams up for success, ensuring productivity and collaboration.

Start with Clear Priorities

A common mistake when shifting to remote work is expecting immediate high productivity. While remote teams can be incredibly efficient, the transition needs to be handled with care. Instead of demanding an overwhelming output right away, businesses should prioritize tasks.

Just like workers who come to the office, remote staff members also experience the pressures of modern life. Whether it’s balancing family life or managing stress, it’s important to give employees space to adjust. Clear priorities and realistic goals will go a long way toward ensuring that remote workers remain focused and motivated.

Shift Your Mindset

One misconception that many businesses still hold is that remote work is a temporary fix. At this point in time, it is clear that this mindset is no longer accurate. Remote work is now an integral part of many businesses and is likely to stay in some capacity for the foreseeable future.

With the potential for future global disruptions, remote work should likely be a permanent part of your workforce strategy. Teams that are well-versed in remote collaboration will be ready for challenges and better equipped to handle whatever the future may bring.

The Right Tools Matter

A major barrier to effective remote work is access to the right tools. While businesses should already have approved software for collaboration and communication, it’s also important to remain open to new tools and technologies that may come along that can improve productivity.

The pace of innovation in software and collaboration tools is rapid. There are more options than ever, and that means that sticking to outdated or restrictive tools can hold teams back. If a new app or platform could streamline communication or boost productivity, don’t hesitate to adopt it.

Focus on Results, Not Hours

Traditional work hours often revolve around fixed schedules and often high degrees of micromanagement. However, remote work demands a shift in mindset. Instead of focusing on when your employees are working, concentrate on the results they produce. Trust your team to manage their time wisely and focus on the work that needs to be done.

Daily check-ins or regular team meetings are essential for maintaining alignment and communication. However, the focus should be on outcomes rather than micromanaging employees’ time. This will lead to a happier and more satisfied workforce.

Copyright: Business Brokerage Press, Inc.

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When it comes time to sell a business, ensuring confidentiality should always be the top priority. A breach of confidentiality is one of the quickest ways to undermine a business sale. Once this trust is broken, it can be incredibly difficult to contain or fix the resulting damage. This rule applies universally, regardless of the type of business or industry.

Experienced attorneys, accountants, business brokers and M&A advisors all prioritize maintaining confidentiality for good reason. A single lapse can have far-reaching consequences, potentially devastating a business or severely affecting its market value. Even if a breach doesn’t lead to complete destruction, it can tarnish the company’s reputation and significantly reduce its worth.

The risks that arise once news of a sale becomes public are substantial. Key employees, customers, and suppliers may begin to look for alternatives, assuming that the sale will lead to disruptions. The loss of even one key person or relationship can end up destabilizing the business. Employees might start to worry about their future within the company and begin seeking other job opportunities. In the worst-case scenario, they may take their expertise to a competitor, weakening your business in the process.

Another issue that can arise is that management-level employees, whose experience is critical to the company’s operations, might leave. Of course, it goes without saying that this issue likely will create a gap that is difficult to fill, especially if you’re trying to do it quickly. Similarly, valuable customers and suppliers could seek more stable alternatives. These changes can have an immediate negative effect on the company’s bottom line and cause its value to decrease. 

Perhaps even more worrisome is the risk posed by competitors. If your competitors learn that your business is for sale, they might not hesitate to share this information with your customers and suppliers, further tarnishing your market position. They may even intensify their efforts to win over your clients.

It cannot be underestimated why confidentiality is so important to the sale process. A breach can undermine your ability to close the deal successfully. Experienced business brokers and M&A advisors are trained to protect confidentiality at every stage of the sale. They go beyond simply having potential buyers sign non-disclosure agreements. They also carefully vet buyers to ensure they are genuinely interested, not just collecting information or “window shopping.”

By working with qualified brokerage professionals, you gain an added layer of protection for your business’s confidentiality. Ensuring that only serious buyers are involved in the process helps to safeguard the value and reputation of your business. The complexities of selling a business are many, but protecting confidentiality remains the most fundamental step in achieving a successful sale.

Copyright: Business Brokerage Press, Inc.

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If you’re not entirely familiar with Corporate Social Responsibility (CSR), you are not alone. While this word is getting used more and more often, many people are still not familiar with the concept. Yet, CSR has become a critical focus for businesses of all sizes. As a result, understanding its key elements is essential for staying competitive in today’s market. Let’s explore the main pillars of CSR and why they should matter to you. 

CSR is built around four key pillars: the community, the environment, the marketplace, and the workplace. Each pillar represents a different area of responsibility that a company should focus on to be considered socially responsible.

Community

This pillar refers to a company’s efforts to give back to the local or global community. This could involve financial donations, volunteering time, or other forms of involvement. Companies that engage with their communities foster goodwill and demonstrate that they care about improving society. 

Environment

As environmental concerns continue to grow, consumers are increasingly looking for businesses that prioritize sustainability. Whether it’s through recycling, using eco-friendly packaging, or adopting greener practices, companies that reduce their environmental impact can build trust and appeal to environmentally-conscious customers.

Marketplace

The marketplace pillar involves ethical business practices. This includes fair treatment of customers, suppliers, and employees. CSR encourages companies to be transparent in their marketing, uphold honesty in advertising, and reject exploitative practices. 

Workplace

The final pillar of CSR focuses on ensuring fair and equitable treatment within the workplace. This includes adhering to labor standards, prioritizing safety, and fostering diversity and equal opportunity. When they offer a supportive and inclusive environment, businesses build a stronger workforce.

Why CSR Matters for Buying and Selling Businesses

In today’s competitive business environment, adopting corporate social responsibility (CSR) practices is not just an ethical choice—it’s a strategic one. Embracing CSR can enhance your company’s value, attract shareholder interest, and increase its appeal to potential buyers. Additionally, CSR initiatives foster stronger community relations, improve employee satisfaction, and promote ethical business operations

For sellers, understanding the importance of CSR can help you position your business as an appealing acquisition target. Buyers are looking for companies that align with current and future market trends, offer strong customer loyalty, and maintain positive relationships with suppliers and employees. They’re also keen to avoid companies with unresolved issues or baggage. By incorporating CSR into your business practices, you can address these concerns and increase your business’s appeal to potential buyers. 

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The concept of combining businesses is a tried-and-true strategy. A classic example of this strategy is the tailor next to the dry cleaner. This is a combination that has been part of commerce for a long time. Today, however, this partnership model has evolved into a modern strategy called co-branding. Particularly popular among franchises, co-branding involves offering complementary products and services within a single business location. While some pairings may seem unconventional, co-branding has proven to be an effective way to attract new customers and boost business performance.

Enhanced Convenience

One of the key drivers of co-branding success is convenience. Another example of the growing trend is pairing fast food with fuel services. This approach offers customers the convenience of fulfilling two needs in one stop. For instance, while enjoying a Subway sandwich, customers can also get their car refueled and cleaned. 

When two well-established brands collaborate, they both benefit from the increased traffic drawn by the other. In some cases, the larger, more recognized brand helps to attract customers to the lesser-known partner, expanding visibility for both businesses. Additionally, shared operational costs such as rent and utilities make co-branding a smart financial decision. 

Encouraging Impulse Purchases

Another great example of co-branding is the partnership between different restaurants next to one another, or food carts in a food cart pod. Through this approach, customers can enjoy different types of cuisine under one roof. These types of partnerships capitalize on the opportunity to sell additional items to customers who are planning to eat, but might not have originally considered trying different types of foods that day. 

Improved Efficiency for Customers 

The synergy created by combining complementary services can be a powerful business strategy. Consider the example of an office supply store partnering with a packing and shipping service, or a bookshop that houses a coffee bar. Each brand can continue to focus on its core products while benefiting from the added traffic generated by its partner. 

Co-branding in this way also tends to enhance operational efficiency and improves the overall customer experience. Customers are drawn to businesses that can fulfill multiple needs. A coffee shop in a bookstore, for instance, can cater to a customer’s need for a snack or a break after they’ve completed their shopping. This serves to underscore how your business strategies can serve your customers and clients in ways that are often unexpected. 

The Power of Partnerships 

This strategy offers more than just increased sales. By sharing space and operational resources, businesses can reduce overhead costs, streamline staffing, and maximize efficiency. For example, employees can switch between locations depending on the time of day or seasonal demand, optimizing labor costs and enhancing productivity.

Co-branding offers numerous benefits for businesses looking to increase customer traffic, reduce operational costs, and improve customer satisfaction. By strategically combining complementary products and services, businesses can tap into new markets and enhance their brand visibility. 

Copyright: Business Brokerage Press, Inc.

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You’ve made the big decision to put your business on the market. Your reasons for selling are valid, carefully-considered, and “good” – the kind that won’t make a prospective buyer shy away. Now, you may tell yourself, comes the fun part. You’ll come up with a price – maybe a little high, but why not? – and let gut instinct (an attribute common to successful business owners) lead the way.

Wait just a minute. Or maybe a quarter of an hour; however long it takes you to bone up on your negotiation skills with the following steps as a guide. Being a smart negotiator is tantamount to effecting the successful sale of your business.

Gather Your Forces

The first step is to engage the help of a business broker professional. He or she understands the sales negotiation process as well as tactics for marketing the business. Before sitting down with your business broker, however, you should gather the following information: profit and loss statements (for three years), current federal income tax returns, a list of fixtures and equipment, copies of equipment leases (if any), the lease and any lease-related documents, a copy of your franchise agreement (if applicable), lists of loans (if applicable), with amounts and payment schedule, an approximate tally of inventory on hand, and the names of any outside advisors (attorney, accountant, etc.) you plan to consult.

Be Market-Smart

It’s vital to have a clear and realistic notion about the value of your business. Pricing your business intelligently is as important as impressive financial records. Your business broker will apply industry-tested valuation methods, including ratios based on the sales of similar businesses, as well as the historical data that most closely matches your type of business. He or she will also incorporate intangibles to insure that the business will not be underpriced. At the same time, your broker will make sure you understand how the price is dictated by the marketplace and that realistic pricing is an absolute must. Most buyers won’t wait for an outsized price to drop – they will just go somewhere else.

Know Your Buyer

Finding the right buyer may be more important than getting that extra-high asking price. Your business broker will determine the right buyer for the right business, focusing on those prospects who are financially qualified and are genuinely interested in your type of business. It’s important also to know something about the bargaining power of the buyer and to discover early on how he or she plans to finance the purchase of your business. Your business broker will do that and more: he or she will anticipate the buyer’s concerns and counsel you about being up-front about any problems that might make a buyer suspicious and therefore unnecessarily adversarial during the negotiation process. Steeped in knowledge about negotiating price, terms and other vital aspects of the sale, the broker will guide you each step of the way. During the early stages, while the buyer is still considering making an offer, the broker is the ideal person to follow up and keep the deal running smoothly. Working alone, you could lose bargaining effectiveness by doing the follow-up yourself. And, in general, having someone else negotiate on your behalf is the smartest way to go. The “middle man” can get your thoughts across, keeping you at a distance from the words themselves.

Be Flexible

In negotiating the sale of your business, you need to keep the ball rolling once an offer has been presented. Study it closely, and don’t automatically despair. Just because you didn’t get your asking price doesn’t mean that the offer has nothing to commend it. It may have other points to offset what you feel is a low figure, such as – if the deal is to be seller-financed – higher payments or interest, a consulting agreement, more cash than you anticipated, or the promise of a buyer relationship that will make life easier. In evaluating an offer, take the long view and look for the ways in which the offer just might accomplish your objectives. Above all, don’t think in terms of “punishing” the buyer because of a low offer. This is the worst reason for rejecting an offer – and certainly a self-defeating one for you.

Beef Up Bargaining Power

The best negotiating weapon is to have options available. For the seller, the mightiest one is lack of desperation. With any luck, you have not waited too long to sell and your business is sound. Carry this a step further: be sure, in preparing to sell, that you don’t let the business slip. It’s important that prospective buyers see your business at its best – bustling, and showing no signs of neglect. You should, for example, keep normal operating hours, repair signage and other first-impression areas of the business, repair or remove non-operating equipment, remove items not included in the sale, maintain inventory at constant levels. Make it obvious that you have not been forced to sell, and that – if necessary – you could refuse all offers and carry on the operation of your business. This may be the last thing you want to do, having made the hard decision to sell, but the buyer won’t know that.

Master the Art of Good Timing

Timing is crucial to the successful sale of a business. Any deal has a shelf-life, and it will go stale if it sits around too long. On the other hand, sometimes ideas need extra time to jell – and people sometimes need a little time-and-space to be more objective about their own positions. Your business broker will keep the process moving at the proper pace. He or she will also provide or offer advice about the specialized contracts and forms necessary for the completion of the sale.

In negotiating the sale process, you will benefit many times over from the guidance of a business broker professional. The business broker represents you, the seller, and works toward completing the transaction in a reasonable amount of time and at a price and terms acceptable to you. The broker will also present and assess offers and, at the appropriate juncture, he or she can help in structuring the sale and negotiating its successful close – helping to create a win-win situation for everyone involved.

Copyright: Business Brokerage Press, Inc.

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Every company has weaknesses; the trick is to fix them. There is a saying that the test of a good company president or CEO is what happens to the company when he or she leaves. Some companies–on paper–may look the same, but one company may be much more valuable due to weaknesses in the other company. Not all problems or weaknesses can be resolved or fixed, but most can be mitigated. Fixing or lessening company weaknesses can not only significantly improve the value, but also increase the chances of finding the right buyer. Here are some common weaknesses that concern some buyers, causing them to look elsewhere for an acquisition.

“The One Man Band”

Many small companies were founded by the current president, and he has made all of the major decisions. Since he has not developed a succession plan, there is no one in place to take over if he gets hit by the proverbial truck. He is the typical one man band; and, as a result, the company is not an attractive target for acquisition.

Declining Industry

Companies that are in a declining market have to be smart enough to recognize the situation and make changes accordingly. A real-life example of a “smart” company is one that made ties, and, realizing the decline in this apparel item, switched over to making personalized polo shirts. A company can still make ties but has to have the foresight – and ability – to move into new product areas.

Customer Concentration

This is a major concern of most buyers. It is not unusual for the one man band to focus on what made the company successful – one or two major customers. He has built the relationships over the years. These relationships are seldom transferable. Finding new customers may take time and money, but the effort is absolutely necessary should the owner eventually decide to sell.

The One Product

Many one man band run companies were based, and still are, on either the manufacture and sale of one product or the creation and development of a single service. Henry Ford made a wonderful car – the Model A – but that’s all he made. General Motors decided that many people would like something different and were willing to pay for it. Fortunately, for Ford, he caught on quickly, but almost went out of business with the thinking that one model fits everyone.

Aging Workforce/Decaying Culture

Young people are not entering the trades, leaving many jobs such as tool and die positions filled with “old hands” who will soon be retiring. Technology may be able to replace them, but that decision has to made and implemented. No one wants a business that will have idle machines with no one trained to operate them.

There are many other areas that could be considered company weaknesses. If there is a Board of Directors or an Advisory Board, perhaps they can help the one man band create a succession plan and just as importantly – a successor. Certainly the time to act on all of this is before the decision to sell is made. Whether current ownership plans on staying the course or eventually selling the company, the good news is that resolving company weaknesses is a win-win situation.

If you are considering selling your company in the next year or so, the time to start is now. Planning ahead can significantly add to the eventual selling price. A visit with a professional business intermediary is the first step.

Copyright: Business Brokerage Press, Inc.

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“Independent business owner” is a phrase with two meanings. Of course, it means being the owner of an independent business. But another way to look at “independent business owner” is to let this phrase define the very personality of the person at the helm. Independent. Confident. Self-assured. Strong-willed. These are vital entrepreneurial attributes, but, ironically, they can sometimes work against the business owner when it comes time to sell.

Since business owners are the type who know about selling — either products or services– and about making deals — haven’t they had to cope with suppliers, customers, and competitors throughout their business careers? — it’s not surprising that owners approach selling their businesses with these tried-and-true tactics and ideas. Sellers who have spent years building a business are often unaware of how completely different the process of selling a business is.

Savvy sellers, realizing the importance of a selling approach equal to this very important task, will depend on the guidance of a business intermediary. With professional guidance, sellers can benefit from their personal strengths instead of letting them get in the way of the selling process. The following “strong” selling points are signposts on the road leading to a successful transaction.

Price Your Business To Sell

Sellers are good “business people;” they naturally are after the best possible price for their business. Realistic pricing is perhaps the most important factor in selling from a point of strength. Understanding the marketplace, up-to-the-minute and not some high mark just past or in the possible future, is key.

The pricing of a business, different from the simpler means of valuing based on goods or services, depends on industry-tested valuation techniques, with intangibles incorporated to ensure that the business will not be underpriced. The price of a business is arrived at by a variety of factors, one of the chief of which is the intensity of a buyers interest in a particular business.

Know Your Buyer

The seller, although good at “psyching out” customers and vendors, may not be as adept at sizing up potential buyers. Some buyers are professional window-shoppers; talking a good game but never really ready to play. There are also the buyers who would play ball — if they only knew where the action was! First locating and then qualifying buyers is a key function of business brokers. They will use computerized data bases, professional associations and other networks nationally and internationally — all to increase the chances of selling a business at top value.

In addition, the business broker will determine the right buyer for the right business, focusing on those prospects who are financially qualified as well as genuinely (or potentially) interested in the business for sale. As part of qualifying buyers, to take the “fear” out of the likely need for seller financing, the business broker will assess the ability of a particular buyer to run a business successfully. This invaluable work by the broker not only locates the best buyers, it also frees the seller to concentrate on his role in the selling process.

Prepare Your Business for Sale

In addition to the obvious need for the business to appear clean and cared-for, there are important steps the seller must take in advance of putting the business on the market. In most cases, a business will sell based on the numbers. Your business broker will help you create a clear financial picture — in timely fashion — and to prepare statements suitable for presentation to a prospective buyer. Remember that buyers may be willing to buy potential, but they don’t want to pay for it. In fact, sellers should be open to about all aspects of the business that might affect the sale; otherwise, once the real facts are revealed, the deal may self-destruct.

Business owners are accustomed to coping with paperwork, but few have had exposure to the specialized contracts and forms required both before and during the selling process. The business broker, an expert at transaction details, will help guard against delays, problems, and premature (or inappropriate) disclosure of information.

Maintain Normal Operations

Another vital activity for the seller is to keep on top of the day-to-day running of the business. When a business intermediary is on hand to focus on the marketing of the business, the seller can focus on keeping daily operations on-target. Sellers are “people people,” and may have visions of wooing buyers with their great presentation of the business. Even if this were to happen, these sellers fail to visualize the number of buyers they would have to “woo-and-win” if handling the sale on their own.

Confidentiality

An adjunct to maintaining the status quo is the important task of maintaining confidentiality. Until a purchase-and-sale agreement has been signed, most sellers do not want to disturb (or jeopardize) the normal interaction with customers and employees; nor do they want to alert the competition. A business broker helps by using nonspecific descriptions of the business, requiring signed confidentiality agreements, and performing a careful screening of all prospects.

To keep the sale of your business on firm ground, be sure that your “strengths” as an independent business owner aren’t actually weakening the sale. Using these key selling points along with the expertise of a business intermediary will keep the process going strong.